One thing you may not know about me is that I’m always thinking a few steps ahead—even when everything appears to be working well. I believe the more preparation we do in calm times, the less chaos we face when something goes wrong. More we sweat in peace lesser we bleed in war.

At the same time, I believe in getting started. We can plan carefully, make a useful improvement, learn from it, and keep making it better.

My guiding principle is business first, technology second. I’m looking forward to understanding each business better during this retreat and finding practical ways I can help.